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Home / Privacy Policy

Privacy Policy

This Policy governs the use of personal data which you provide to us via our website. Personal data is any or all data relating to a natural person who is identified, or can be identified, from the data. 

 

AdeKay & Co, (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. We understand that how your personal data is used and shared online matters to you, and we take the privacy of those who visit our website (“the Site”) very seriously. We will not collect any data other than when you contact us, and we will always process that data in compliance with the law. Our site may contain links to other sites, and be aware that if you choose to click on those links, your data may be processed by other organisations hosting those sites. We cannot control or monitor this, and you should have regard to their Privacy Policies.

 

Please read this Privacy Policy carefully, and ensure you understand it.  When you first use our Site, this is taken to be agreement to this Policy. If you do not accept the Policy, then you should stop using the Site immediately.

 

Who we are

  • the Site is owned and operated by AdeKay & Co.
  • we are a member of Association of Chartered Certified Accountants.

 

Your rights

You have certain rights as a data subject under the General Data Protection Regulation (GDPR), which governs the collection, processing and disposal of personal data by organisations such as ours.

 

In relation to personal data about you, you have the right:

  • to be informed about how and why we collect and use the data
  • to be given access to the data we hold
  • to have any inaccurate or incomplete data rectified
  • to ask us to delete personal data, earlier than we might already dispose of it
  • to prevent us from processing the data further
  • to object to us using the data for particular purposes

 

We provide contact details at the end of this Policy for you to use if you have any complaint about our processing of your personal data. If you are not satisfied with the way we deal with this issue, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the body in charge of supervising personal data use in the UK.

 

What data do we collect?

If you communicate with us by e-mail, we will collect your name and e-mail address and any other content that you send to us in the body of the mail. We do not collect any other personal data by any other method and in particular, we do not place cookies on our Site.

 

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data
Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

 

Profile Data
Includes your username and password, preferences, feedback and survey responses.

 

Contact Data
Includes company address, email address and telephone numbers.

 

Usage Data
Includes information about how you use our website, products and services.

 

Transaction Data
Includes details about payments to and from you and other details of the services you use from us.

 

Marketing and Communications Data
Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

 

Technical Data
Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

 

 

 

 

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

 

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

 

How is your personal data collected?

We use different methods to collect data from and about you including through:

 

Direct interactions
You may give us your Identity / Contact data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

  • apply for our services
  • subscribe to our service or publications
  • request marketing to be sent to you
  • enter a survey
  • give us some feedback.

 

 

Automated technologies or interactions
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details.

 

Third parties or publicly available sources.
We may receive personal data about you from various third parties, including technical data from the following parties:

  • analytics providers [such as Google based outside the EU]
  • advertising networks [such as Google based outside the EU]
  • search information providers [such as Google based outside the EU].

 

 

How is your data used?

We will only use your personal data when the law allows us to .We will process and store your data securely, and we will only keep it for as long as we need it for the purpose(s) for which it was collected.

 

In relation to the data we do collect, as laid out in the section above, we may use it as follows:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

You have the right to withdraw your consent to our use of your personal data at any time, and to request that we delete it.

 

We will not share your personal data with anyone at any time.

 

Purposes for which we will use your personal data

We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

 

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

 

 

Purpose/Activity

 

Type of data

 

Lawful basis for processing including basis of legitimate interest

 

To manage our relationship with you which will include:

  • Notifying you about changes to our terms or privacy policy
  • Asking you to leave a review or take a survey

 

  • Identity
  • Contact
  • Profile
  • Marketing and Communications

 

  • Performance of a contract with you
  • Necessary to comply with a legal obligation
  • Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

 

Purpose/Activity

 

Type of data

 

Lawful basis for processing including basis of legitimate interest

 

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
  • Identity
  • Contact
  • Technical

 

  • Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
  • Necessary to comply with a legal obligation

 

To make suggestions and recommendations to you about goods or services that may be of interest to you
  • Identity
  • Contact
  • Technical
  • Usage
  • Profile

 

Necessary for our legitimate interests (to develop our products/services and grow our business)
To perform our services to you including:

  • Manage payments, fees and charges
  • Collect and recover money owed to us

 

 

How and where do we store your data?

We will only keep your data as long as we need it for the purpose(s) for which it is collected, and/or for as long as we have your permission to hold it.

 

Your data will only be stored within the European Economic Area (EEA).

 

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.

 

Accessing your data

You are entitled to make a Subject Access Request under the GDPR.  This means that you may request a copy of any personal data we hold about you, free of charge. We will provide any or all information in response to your request if you contact us.

 

Contact Details

If you have any questions about the Site or this Policy, or you wish to make a Subject Access Request, then please contact us as follows, making your request or query clear:

 

E-mail: admin@akcl.co.uk

Telephone: 020 8432 3016

 

Amending the Policy

We may change this policy from time to time, in response to changes in the law or for operational reasons. Any changes will immediately be posted on the Site and you will be deemed to have accepted the amended Policy if you continue to use the Site afterwards. You should therefore regularly review this Policy.

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6 Medcalf Road
Enfield
Middlesex
EN3 6HL
Company Registered in England & Wales No. 05616567
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Adekay & Co Limited

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